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Privacy policy

Europcar Jersey/Guernsey and its web sites will track the domains from which people visit Europcar Jersey/Guernsey and analyze this data for trends and statistics. Subject to the provisions of this Privacy Policy, different Europcar Jersey/Guernsey sites may use accumulated data for different purposes, including but not limited to marketing analysis, service evaluation and planning.

Europcar Jersey/Guernsey contains links to other websites, whether owned or controlled by Europcar Jersey/Guernsey, affiliates or unrelated third parties. Europcar Jersey/Guernsey is not responsible for the privacy policies and practices of any linked website outside its ownership.

Currently, Europcar Jersey/Guernsey  uses personal information as a basis for notifications to users, "opt-in" emails, and in order to implement the terms of the Terms of Service governing the website (the "TOS"). User names and email addresses (as well as any additional information that a user may choose to post) are publicly available on the Europcar Jersey/Guernsey site, unless a user elects to "opt-out" of such display of personal information. However, in cases where users voluntarily and publicly disclose personal information which may contain Registration Data, or otherwise post personal information in conjunction with content subject to an open source license, such personal information necessarily will be disclosed subject to the terms of the applicable license.

Subject to the foregoing, Europcar Jersey/Guernsey may conduct surveys of other studies of its customer base and usage for marketing and planning purposes. With respect to information collected from such surveys or studies, and in the event that responses are to be publicly disclosed, users will be notified at the time they take the survey and Europcar Jersey/Guernsey will disclose only aggregate information regarding its users and not personal information identifying any specific individual. Notwithstanding the foregoing, in cases where surveys allow users to submit written comments, and where Europcar Jersey/Guernsey advises users of the possibility of such disclosure at the time they take the survey, Europcar Jersey/Guernsey reserves the right to disclose text information provided by any user through such a survey, provided that no personal information identifying that user is disclosed.

Cookies:

Europcar Jersey/Guernsey employs "cookies" to provide a user with tailored information. Please click here to view our cookie policy

"Opt-in" Emails:

Users may "opt-in" to receive site notifications, newsletters or other information via email. Users may remove themselves from such services at their discretion. Any email sent to an "opt-in" list will include directions for how a user may remove him or herself from the list, or a URL where the user may find such directions.

Other Notification:

In order to implement or enforce the Terms of Service of the relevant Europcar Jersey/Guernsey site, Europcar Jersey/Guernsey may use personal information to contact users on an individual basis.

Profiles:

In some cases, users' personal information may be publicly available through a user's profile display. In cases where site profiles allow users to display optional information publicly, such entry and display is at the user's discretion and may be changed at any time by the user.

Email Display:

In some cases, users may have the opportunity to use an Europcar Jersey/Guernsey service to send electronic mail to another user or email list. In such cases, a user's valid email address and real name will be included with such messages. In order to prevent abuse, users may not opt-out of such a display, but may choose to refrain from using said Service to transmit an email message.

General:

In cases where users voluntarily and publicly disclose personal information which may contain Registration Data or otherwise post personal information in conjunction with content subject to an open source license, such personal information necessarily will be disclosed subject to the terms of the applicable license. An example of such a disclosure includes, but is not limited to, a user's disclosure of personal information as part of a message posted to a public message forum or a publicly-released software application.

At no time, unless such disclosure is required by law or a user specifically authorizes such disclosure, will Europcar Jersey/Guernsey disclose individual user personal information that is not publicly available to unrelated third parties.

Debit/Credit card storage

Your card will ONLY be charged for the rental it was associated with.

Note - Europcar Channel Islands will store your card for a maximum of 30 days after the termination of your rental period.

Your card may be used within this period for any for additional fees (such as parking fines) or if you opted NOT to take SUPER COVER to reduce the excess to ZERO.

Surveys and Resulting Information:

Subject to the foregoing, Europcar Jersey/Guernsey may conduct surveys or other studies of its customer base and usage for marketing and planning purposes. Participation in such surveys is at the user's option; Europcar Jersey does not conduct mandatory surveys.

With respect to information collected from such surveys or studies, and in the event that responses are to be publicly disclosed, users will be notified at the time they take the survey and Europcar Jersey/Guernsey will disclose only aggregate information regarding its users and not personal information identifying any specific individual. Circumstances under which Europcar Jersey/Guernsey would publicly disclose such aggregate information include, but are not limited to, sharing survey results with the site population, providing data to Europcar Jersey/Guernsey advertisers on user preferences and/or demographics, and publicizing overall usage data in press communications.

Notwithstanding the foregoing, in cases where surveys allow users to submit written comments, and where Europcar Jersey/Guernsey advises users of the possibility of such disclosure at the time they take the survey, Europcar Jersey/Guernsey reserves the right to disclose text information provided by any user through such a survey, provided that no personal information identifying that user is disclosed.

Access With regard to personal information:

Users can view their data on their personal profile page. When technically feasible, users are permitted to update their personal information directly through the Europcar Jersey/Guernsey service. When such updating service is not technically feasible, Europcar Jersey/Guernsey will make reasonable efforts to assist users in updating their personal information.

Security:

To secure site integrity Europcar Jersey/Guernsey employs reasonable security measures and procedures. Internal access to users' private and nonpublic personal information is restricted to site administrators and individuals on a need-to-know basis.

Enforcement:

In the event that Europcar Jersey/Guernsey becomes aware that site security is compromised or user nonpublic information has been disclosed to unrelated third parties as a result of external activity, including but not limited to external security attacks, Europcar Jersey/Guernsey shall take reasonable measures which it deems appropriate, including but not limited to internal investigation and reporting, and notification to and cooperation with law enforcement authorities.

If Europcar Jersey/Guernsey becomes aware that a user's personal information provided to Europcar Jersey has been disclosed in a manner not permitted by this Privacy Policy, Europcar Jersey/Guernsey shall make reasonable efforts to notify the affected user, as soon as reasonably possible and as permitted by law, of what information has been disclosed, to the extent that Europcar Jersey/Guernsey knows this information.

Updates to the Privacy Policy:

To update the privacy policy, we will both post the changed version and its effective date at this page our policy . Concurrently with any change to the core privacy policy, we will email notice of the change to known users at least 15 days (or such shorter or longer time as mandated by law or any judicial or government body ) in advance.